Reference
Definitions:
- "Severity" definition: How badly does it impact a user's experience and business needs?
- "Frequency" definition: How often does a user see it?
Scoring:
- Minimum valid score of 3
- Maximum score of 16
Possible scores for severity and frequency:
| Rating |
Severity score |
Frequency score |
| Very High |
5.5 |
5 |
| High |
4.5 |
4 |
| Moderate |
3.5 |
3 |
| Low |
2.5 |
2 |
| Very Low |
1.5 |
1 |
Scores assigned for each selected platform:
| Platform |
score |
| Web |
0.5 |
| iOS |
0.5 |
| Android |
0.5 |
| tvOS |
0.5 |
| Roku / Now TV |
0.5 |
| Freeview Play |
0.5 |
| Youview |
0.5 |
| Freesat |
0.5 |
| Samsung Tizen |
0.5 |
| Fire TV |
0.5 |
| Virgin Media |
0.5 |
Jira:
Example JQL Query used to sort bug tickets by assigned score: project = "DPUK" AND type = Bug ORDER BY "Bug Prioritisation Score" DESC